We offer a 100% no quibble money back
guarantee. If you are not satisfied with any of our products that you have
purchased from us, we will give you a 100% refund (excluding delivery charge
and gift-wrapping where appropriate).
Returns for refund must be received back into
the warehouse within 7 days from the date of purchase. When returning goods,
please quote the - order number, your name, name of the product and the reason
why you are returning the goods.
How do the users tell
you that they want to return the goods in the first place?
The customers communicate to us on returns
through an email to linklocks@gmail.com .
What if there's a
delay in the post and it gets back to you after 7 days?
We issue a no quibble refund / replacement for
products that are received back in our warehouse within 7 days. In case of
shipments reaching us after 7 days due to unavoidable reasons like postal
delays, we take it on a case-to-case basis to address the problem.
Do you refund users
for postage expense of returning the goods or not?
No. We do not refund users for postage expense
incurred for returning goods.
What is our
replacement guarantee?
We offer a 100% no quibble money back
guarantee. If you are not satisfied with any of our products that you have
purchased from us, we will give you a 100% refund (excluding delivery charge
and gift-wrapping where appropriate).
Returns for refund must be received back into
the warehouse within 7 days from the date of purchase. When returning goods,
please quote the - order number, your name, name of the product and the reason
why you are returning the goods.
In a few cases, we ensure that pickup is
arranged at the earliest and we ship the replacement as soon as we receive the
item from our courier partner. Replacement is subject to availability of stock
with us. In case a replacement is not available, we will refund the amount for
the same.
When are returns not
possible?
Returns are not possible in the following
cases:
·
Used products
·
Return request is made outside the specified time frame.
·
Products with tampered or missing serial numbers, including
price tags & labels.
Can I return Part of
My order?
Yes, a return is possible at item level and if
you have ordered multiple items, you can request a return for a partial
quantity. But shipment charges of the same needs to be borne by customer.
Returns must be received back into the warehouse within 7 days from the date
of purchase.
When are refunds
provided?
Refunds are provided only in cases of damage
in transit or cannot provide replacement due to no stock availability. In case
of returns, a refund is issued once the products are received at our warehouse.
I have requested for
replacement when will I get it?
Replacement would be sent to customers when
the products that need to be replaced are sent from the customers and they
share the details of couriers with us. The replacement of parcels would reach
the customers within 5-7 working days from the date of shipment.